Frequently Asked Questions

How to contact us?

Call us at (502) 689-9686.

Do we need a contract?

We do not require a binding contract to start a partnership unless your organization needs one. We provide a generic agreement document that describes our services, more for informational purposes and for review by your organization. Once the partnership is set up, an online account is established for each customer. The account provides details on the customer�s inventory. It includes information on how many books were received, placed on sale, donated, as well as how many books were sold and the status of payments to the customer.

What kind of material do you accept?

We accept everything, though obviously some materials like old magazines, Life book series, outdated multi-value sets, Reader's Digest, etc. are not marketable. We will still assist you in picking up and processing all the material you provide. We do not charge our customers for shipping but it will add to the cost of processing your material, which translates into smaller returns on sale of your inventory.

How do you pick up our books and how much does it cost?

After our initial consultation we can set up shipping arrangements that are most effective for your organization. In most cases, once you have set aside some books we can schedule a truck to stop by and pick it up.

What option do you propose for packing our books?

Customers have the option to pack their books by themselves using their own resources, to get loose boxes for pickup, or to build a pallet ready for pickup. However, if resources are not available to do so we can provide assistance in the form of workers and boxes or funds for work-study students to assist in packing. Usually libraries can reuse some old boxes, but if those are not available we can ship some boxes to your address. The assistance with packing material and packing of books is usually free but available only for customers that have ongoing arrangements with our company. Pallet size is 40X48 and usually requires about 500 books. One time pickups are available but will have to be setup on a case by case basis.

How do you sell our items?

We list your items online through companies like Amazon, eBay, Alibris, Half and other similar companies. Selling online gives millions of people around the world access to your inventory. We do provide an international option where books are sold not just in the US but to all the countries that these online services reach.

What happens to items that you are unable sell?

BookSprint has multiple arrangements with organizations, so nothing is thrown away. Some of the material is donated to organizations like Goodwill, United way, Red Cross etc. Other material is provided to recycling centers to turn it to paper pulp.

How do you price our items?

We go through each of your items and manually set the initial price. Then the price is controlled by our rule based proprietary software that adjusts the price of your item based on several factors that would make your item most saleable. The factors involved in pricing your items might include the ranking of your items in the marketplace, their availability in international locations, their condition, and how many other sellers are selling the same item.

How long will my item will be listed and what happens if it doesn�t sell?

Your items will be listed online indefinitely. It is only limited by its marketability. The prices for most of the items usually fluctuate and part of our service to you is to adjust the prices of your inventory to maintain its marketability. Once the item�s price drops to a level that will no longer provide a sizeable return we might opt to remove it from the list and sell it in bulk or donate it.

How do we get paid and how often?

You get a check each month or quarterly for your share of the proceeds, which is reflected on your online account statement.